COVID-19 Update

At this time of extraordinary challenge, WinFirst Bank remains committed to providing you and your families reliable and quality financial services. WinFirst Bank is considered an essential business, and we intend to operate as community conditions and regulations allow.

Despite the COVID-19 pandemic, every employee remains dedicated to ensuring that they continue to provide safe, reliable, and efficient financial service for you and your family. Among other means of lessening the strain of dealing with physical distancing and stay-at-home guidelines, we hope you are taking fullest advantage of the array of digital and mobile services of managing your money through WinFirst Bank.

As you look after your families and loved ones and as you join so many others in doing whatever you can to help the nation overcome this challenge to our national well-being, we again thank you for your relationship and assure you WinFirst Bank will continue to look after your financial needs.

Thank you for your loyalty and patience during this challenging and unprecedented pandemic.  Our commitment to you has never been stronger.

Your WinFirst Team

Debra Teater, Denise Raney, Erica Jackson, Helen Pate, Jamey Perry, Jane Morgan, Janet Schooler, Kari Gough, Lindsay Smith, Lindsey Valentin, Maranda Harrison, Maria Clark, Michelle McClease, Miranda Wells, Sherry Ball, Stephanie Banks, Susan Gross, Tammy Scruggs, Tanner Stambaugh, and Trish Riddle Puckett

Coronavirus Relief Options

We’re here to help you overcome the challenges created by this health crisis. We offer multiple funding options for those seeking relief.   Read more below about our Operations and Services during this time and Financial Assistance available.

Operations and Services

The health and financial well-being of our customers, employees, and community is of utmost importance to WinFirst Bank. Like all of you, we have been closely monitoring developments related to the Coronavirus (COVID-19) and taking all the necessary precautions while remaining focused on delivering the banking services you need as the situation evolves.

As you look for ways to minimize face-to-face interactions, don’t forget all of the ways you can bank with us digitally. Our digital services are a quicker way to meet your banking needs. A wide variety of transactions can be handled conveniently from your home with our online banking and mobile app including:

• Transfer Money
• Make loan payments
• Pay and manage your bills
• Deposit checks

If you need to visit a branch location, we are currently open normal hours.

PER STATE GUIDELINES, YOU ARE ENCOURAGED TO WEAR A FACE COVERING TO ENTER THE BANK.

Our staff will be wearing face coverings as appropriate for the safety of each other and our customers. If possible, we ask that you do the same and follow social distancing guidelines to keep 6’ feet between persons.  We reserve the right to request that you remove your face covering within the security camera view if we are not able to properly identify you.  We appreciate your understanding and assistance in keeping each other safe and healthy.

Financial Assistance

WinFirst Bank is ready to provide additional assistance to those who may encounter financial hardships. Please contact us at info@winfirstbank.com or 859-744-1939 to request assistance.

Additionally, the U.S. Government has authorized emergency economic relief assistances for businesses that qualify for Paycheck Protection Program.  Visit https://www.sba.gov/funding-programs/loans/coronavirus-relief-options, or call us to see how we can help!  We can file your application today!

Contact Us

Where customers come first!

WinFirst Bank sends email messages in only certain circumstances.

To protect your privacy, you should not send confidential information by email. This includes your account number, social security number, user ID, password, and other sensitive information. If you have a question about your account and are registered to use Online Banking, you can send us a Secure Message after you login.